The Village Console

Daily Ops
Wed, Aug 5 · updated 7:42 AM
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People · Royal Oak

Team Matrix synced 6:00 AM · wages from Payworks
Headcount
47
Across 3 locations
Open positions
3
2 urgent for fall
Turnover, 12 mo
31%
▼ 6 pt vs prior year
Avg time to solo
6.2 wk
Per station ladder

Every profile behind the People page 4 in view · wages sync from Payworks, everything else updates by voice note

NameLocationTierStationsCertsSince
Why this replaced the spreadsheet
The old roster sheet cost as much to update as it saved: a station change or a new cert meant hunting the right cell, so it went stale within weeks. This one updates from a voice note in seconds.

Ask the schedule assistant → full rules check

Reads station tiers, certifications, availability, the forecast, and the “works well with” field. It never reads Brian and Victoria’s restricted manager notes.
The conversation below is seeded for Torquay, Sun Aug 16, shown the same regardless of your location scope.

Schedule calendar Royal Oak · drafted from the pattern in 7shifts, not published

Lead Solo Support Training Rule break or urgent request Needs a decision Informational Resolved or on track

Availability requests 2 open · Royal Oak

Grigori P.: Swap Sat Aug 22 with Devon R.
Both are Solo on their stations, so the swap is clean. Devon confirms it suits him.
Logged by Victoria (voice)
Amber
Nadia S.: Would like to add Tuesdays
Adds cover on a thin day and moves her toward Solo on service. No rule touched.
7shifts self-service
Green
Two channels, both fine. Staff who’d rather talk still talk to Victoria and she logs it in seconds. There is no staff-facing chatbot.

Expiring or at risk 4 in 60 days

Sarah M., First Aid
Estevan · departs Sep 4 · only holder on fall schedule
Coverage gap
Marcus T., FOODSAFE L1
Torquay · required on every shift
Sep 12
Priya K., Serving It Right
Royal Oak
Sep 28
Devon R., First Aid
Royal Oak
Oct 15

Coverage matrix: FOODSAFE on shift → full matrix

Estevan
Mon–Fri ✓Sat ✓Sun thin
Royal Oak
All shifts ✓
Torquay
Mon–Sat ✓Sun gap Sep+
Rule from the Food Safety Plan: a FOODSAFE Level 1 holder must be on site during all operating hours. The schedule auditor enforces it automatically.

Fall timeline, Aug 4 to Oct 31 3 events · Royal Oak

Today · Aug 4 Aug Sep Oct HIRING CHAIN DEPARTURES & SCHOOL RETURN CERTIFICATIONS REACHES SOLO First Aid Priya K. Devon R.

The Estevan FOH hiring chain sits outside this location's scope. Switch to Estevan or All locations to see it on the chart.

Hiring chain (Estevan FOH, read backwards from trained-by) Departures & school returns Certifications Reaches solo Red · urgent now Amber · approaching Blue · scheduled step Green · on track or milestone reached

Every event in view, date order 3 · Royal Oak

DateHouseWhatDetailKind
Aug 18 Royal Oak First Aid Course runs. Two seats held for Devon R. and one Estevan hire. Certification
Sep 28 Royal Oak Priya K. Serving It Right expires. Renewal already booked for Sep 8. Certification
Oct 15 Royal Oak Devon R. First Aid lapses. One of two holders at Royal Oak. Certification
What the radar is doing
Watching known departures, availability changes, seasonal ramp and roster capability, and projecting coverage gaps weeks ahead, rather than discovering the gap in September.

Recruitment planner: Estevan FOH Estevan · shown in every scope

A new hire needs about three weeks on the floor before Sarah M. leaves Sep 4, so the chain runs backwards from the trained-by date to the day the ad has to post.
1. Post ad · Aug 11
Post the ad. Working back from Sep 5 trained-by, today is the last safe day.
Ahead
2. Interviews · Aug 18
Interviews. Two to three candidates from the Indeed posting.
Ahead
3. Trial shift · Aug 25
Trial shift, scored against the printed scorecard.
Ahead
4. Trained by · Sep 5
Trained-by date. New hire needs three weeks on the floor before this.
Ahead
Indeed is already connected
3 open postings tracked against this radar already, so a drafted ad reaches the board with no new setup.

Hire versus flex: Royal Oak cover Royal Oak · shown in every scope

Line itemHire a part-time serverFlex Priya K. onto the floor
Recruiting$420$0
Training$1,680$0
Wages, 5 weeks$7,350$8,550
Hours idle in November$1,240$0
Total$10,690$8,550
Flex wins by $2,140
A hire costs less in wages and more in everything else, and carries hours nobody needs in November. Flexing costs more per hour and stops the day the ramp ends.
Flex wins
The template workbook does this by hand, once a season, for one position. The radar runs the same comparison continuously, for every open position.
Village Value Award
3 nominations this period · pick by Friday
Culture

Next week's schedule, checked against the rules Week of Aug 10 · all locations

One manager on the floor at all times
Every shift block across all three houses carries a Lead or manager, no gaps next week.
Pass
A FOODSAFE Level 1 holder on site during all operating hours
Holds for next week, but Marcus T.'s certificate expires Sep 12, so this rule breaks in September unless it's renewed first.
Pass
A Training-rated person never scheduled without a Solo person on the same station
Cody B. is Training on prep at Torquay, Sat Aug 15 from 2 PM, with no Solo person alongside on that station.
Flagged
Availability and max hours respected
No one is scheduled outside their stated availability or over their weekly max.
Pass
One person off at a time on booked leave
Booked leave next week doesn't overlap on the same station at the same house.
Pass
Station coverage across all dayparts
Every open station at every house carries at least a Support-level person across all dayparts.
Pass
The auditor checks a schedule a human built. It never publishes on its own. Brian and Victoria approve every change before it reaches 7shifts.
Mockup with illustrative numbers · The Village Console (BIZ-00) · Gray box: nothing files, pays, or posts by itself.